Covid 19 Plan
We've been working around the clock to get our park fully compliant with all the latest government guidelines in relation to Covid - 19. Our robust cleaning schedule and extra measures will give you that extra peace of mind while visiting the park.
Rule of 6
As from Monday 14th of September the park will be operating in line with the latest governments advise on social gatherings. The maximum number of persons to one booking should be 6 and this is inclusive of spectators. We have added a spectator ticket (FREE) to our booking system to help us track the number of guests on one booking and have implemented this policy in our cafe area where all seating will be limited to 6 guests only too.
Please Note: Families in one household or in a feasible social bubble over 6 will be allowed admission to the park given these circumstances.
A thorough deep clean has been carried out on the whole of the venue with a anti bacterial cleaning agent to keep nasties at bay. All high contact surface areas will be cleaned within a extensive cleaning schedule by our team throughout the day and after the park is closed.
Gripper socks will now be issued with every new jump session to adhere to our extra hygiene measures and reduce cross contamination between customers.
Whilst we encourage hand washing (20 seconds) as a priority measure for every customer, hand sanitiser stations have been placed around the park for use in queues and on some of the equipment.
We now request that every customer books their jump session online as we don't allow walk in bookings. This is to help us understand the capacity of customers in the building and also to assist in the flow of customers through our check in desks.
Safety Brief and Acceptance of Terms
In order to adhere to social distancing measures we now have the ability for customers to view the safety briefing video prior to entry to the park. This function will be part of the Waiver journey and all customers must acknowledge that they have watched and understood the park rules.
Our Acceptance of Terms document will now request that you complete a health acknowledgement and declare that the booker, party members and any respectful households have no symptoms of Covid-19 prior to travelling to the park.
Covid 19 Symptoms and Temperature Checks
We request that all customers who have any symptoms of Covid -19 e.g. A new or continuous cough, a high temperature or a lack of taste or smell halt their visit to the park immediately and contact a member of our team either via email or telephone to discuss options.
A non invasive temperature check will be carried out at the receptions main entrance for every customer to ensure customer safety and to encourage a more enjoyable, relaxed visit to the park for all.
The park layout and our team will encourage social distancing throughout the whole of your visit. We have floor signage and one way systems in place to make this as easy as possible for everyone. Cafe tables have been set in respect of all official guidelines in the upstairs mezzanine area.