2.0 Party/ events booking
2.1 A minimum of 10 guests are required for all the parties. This number is inclusive of the birthday child.
2.2 The minimum age for a party would be 5 years old (includes turning 5 on the day). Any children under 4 must be accompanied with one adult (one adult to one child). Adult can go on the trampolines free of charge if accompanying a child under 4 years old.
2.3 All guest to wear coloured bibs/ wristbands during the 1 hour bounce activity 2.4 All participants MUST complete an Electronic Acceptance of Terms document prior to access to the park’s arena. This will be emailed to each of the participants on confirmation of the booking. Failure to sign the Acceptance of Terms would result in refusal to enter the parks jump arena.
2.5 All guests participating on the jump arena must wear SPRING CITY gripper style socks.
2.6 The duration of the Party is 1hour 30 mins. This includes 1 hour bouncing time and 30 mins in the designated party room. Please advise guests to arrive 20mins early to ensure the party is fully briefed prior to entering the arena.
2.7 All guests must watch the parks safety video prior to entering the arena
2.8 All guests must adhere to the rules of the park at all times

3.0 Payments of Party/ Events
3.1 A £50% non-refundable deposit is required in order to secure the party booking
3.2 For a full arena booking a 50% non-refundable deposit is required to secure the booking
3.3 The full balance payment of the party would be required 7 day before the party/event when numbers have been confirmed.
3.4 Amendments to parties can only be made 72 hours before the party Amendment and Cancellation Policy for Spring City Partys/Events If you are unable to make your pre-booked session at Spring City, contact must be made to the Park on the following number 0151 958 0393 to arrange cancellation or amendment. All conditions to the arrangements are set out below:

4.0 Cancellation can be made up to 14 days prior to the booking. The 50% (party) or 50% (whole arena booking) deposit is non- refundable.
4.1 Amendment to the booking can be made up to 14 days prior to the event date. This amendment can only be made once and be rearranged within a 6 months period.
4.2 Any cancellation made within 7-14 days of the event will be subject to a 50% payment fee of the full party booking*
4.3 Any cancellation made with 1-7 days of the event will be subject to a 100% payment fee of the full party booking* * Note: The full party booking would be the numbers taken when booking or the confirmed numbers if this is 7 day before the event

Amendment and Cancellation Policy for Spring City If you are unable to make your pre-booked session at Spring City, contact must be made to the Park on the following number on 0151 958 0393 to arrange cancellation or amendment. All conditions to the arrangements are set out below:

1.0 General Bookings (including all sessions)

1.1 Any cancellation made with more than 24 hours’ notice of the session booked will be eligible to a full refund via the same method of payment.

1.2 Any cancellation made up to 24 hours prior to the start of the session booked must be rearranged to a more convenient time. This booking will not be eligible for a refund. If a rearranged booking is made and cancelled with more than 24 hours notice, this will also not be eligible for a refund.

1.3 Any cancellation made with less than 3 hours’ notice of the start of the session booked will not be refunded or moved to an alternative day or time. Any alternative bookings will be subject to the normal admission prices.

2.0 After School Voucher Bookings

2.1 A maximum of 5 guests per booking.

2.2 The minimum age for bouncing for 4 years old. Strictly no guests under the age of 4 to enter the arena.

2.3 The maximum age for bouncing, during this session, is 16 years old.

2.4 All participants MUST complete an Acceptance of Terms form prior to entering the arena, this will need to be completed by an adult over the age of 18 years old. Please note, failure to sign the Acceptance of Terms will result in refusal to enter the park.
2.5 All guests entering the trampoline arena MUST wear Spring City Gripper socks. Shoes or non-Spring City socks are strictly prohibited.
2.6 The duration of the session is 1 hour. Customers are advised to arrive 20 minutes early to ensure they are on the trampolines in time for their assigned slot.
2.7 All participants must watch the safety video prior to entering the arena
2.8 All guests must adhere to the rules of the park at all times.
2.9 An adult must remain on site at all times for participants under age of 12.
3.0 Offer is subject to availability

3.1 Meal options are as follows: Chicken Goujons & Chips, Fish Goujons & Chips, Hot dog & Chips, Spaghetti Bolognese or Margherita Pizza.
3.2 Voucher is non redeemable against other products

3.3 Socks not included

3.4 Valid until 19/07/16

4.0 Payments of promotional offers:

4.1 A 100% payment is required to secure the booking

4.2 Advance booking is required

Spring City Ltd is committed to protecting your personal information. This notice summarises how we collect, store, and process your information when using our website, online booking webstores, telephone booking service, when you buy from us in person, when we correspond with you as part of a booking, when you agree to our safety terms and terms of purchase and when you request information from us.

Please read the notice carefully as by providing personal data to Spring City Ltd we will deem that you have consented to the processing of such data. If having read this notice you are unclear about how we process your data, please contact us at info@springcity.co.uk and we will provide the clarification you need.

Justification: Any personal data we retain is justified on the legal basis defined within the General Data Protection Regulation on one or more of the following grounds:

• We have your consent

• We need your data to provide you with something you’ve purchased from us

• We use your data to make it easier when you want to buy from us again

• Your data forms part of a legally binding agreement between us

If you have never bought from us, the data we retain is only that which you have explicitly consented to. If you have bought from us before and that includes an activity that you and/or a dependent of yours participated in or plan to participate in, we may collect data justified on all the grounds above.

Retention Period: Where your data forms part of a legal agreement between us, e.g. a safety agreement, we may retain that data indefinitely on the basis that we might need it to defend ourselves in a future case between us. If your data is needed for us to provide you with a forthcoming activity or event, we will retain your data at least until after the activity or event. If you ask us to remove your data before the activity or event, we might not be able to provide you with that activity or event. After an activity or event, your data may be retained until you request that we remove it from the system on the basis that by retaining your data we make it easier for you to buy from us again. If you don’t buy from us again for a period of greater than three years, we may remove your data from our systems.

Where your data is it stored: Your data remains within our systems or within the systems of third parties that process data on our behalf. Any such parties agree to process data based on our instructions and requirements consistent with this Privacy Notice and GDPR.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

When and How We Will Contact You: We may contact you via phone, post, or email as necessary if we have a change to, an issue with, or a query about an existing booking. If you have consented to receive information about Spring City Ltd via email, we will send you information on a periodic basis to keep you informed about special offers, new activities, changes to activity schedules and other information that you might find of interest. You can always choose to opt-out of these communications by following the procedure detailed in every email we send you.

We may collect the following Data, which includes personal Data, from you:

• Name

• Date of Birth;

• Contact Information such as email addresses and telephone numbers;

• Demographic information such as post code, preferences and interests;

• Financial information such as credit / debit card numbers;

• IP address (automatically collected);

• Web browser type and version (automatically collected);

• Operating system (automatically collected);
  

In each case, in accordance with this privacy policy.

Credit Cards: We do not store credit card data. All credit card processing is done on secure pages using SSL encryption, or through other secure methods using PCI compliant third-party systems.