Terms & Conditions

Amendment and Cancellation Policy for Spring City

If you are unable to make your pre-booked session at Spring City, contact must be made to the Park on the following number 0151 958 0393 to arrange cancellation or amendment. All conditions to the arrangements are set out below:

1.0 General Bookings (including all sessions)

1.1 Any cancellation made with more than 24 hours’ notice of the session booked will be eligible to a full refund via the same method of payment.

1.2 Any cancellation made up to 24 hours prior to the start of the session booked must be rearranged to a more convenient time. This booking will not be eligible for a refund. If a rearranged booking is made and cancelled with more than 24 hours notice, this will also not be eligible for a refund.

1.3 Any cancellation made with less than 3 hours’ notice of the start of the session booked will not be refunded or moved to an alternative day or time. Any alternative bookings will be subject to the normal admission prices.